Helpdesk Heroes : EDS' Managed WorkSpace Services Solution Provides Our Fictional Hospital with Great Savings Today and a Promise of Supporting Growth Tomorrow
Network Computing recently ran a series of articles called "Helpdesk Heroes." In this issue, they looked at EDS' Managed WorkSpace Services Solution, which is ColdFusion based, as well as IBM, as the most firmly established and broadest ranging service.
Helpdesk Heroes (Hoover News Alert / Network Computing, Page 53, April 2, 2001)