Allaire Technical Support Revamped

 
Aug 21, 2000
Allaire has announced some new professional support programs:

  • Single-Incident Support (Phone-based on a case-by-case basis)
  • Bronze Support (5 pre-purchased incidents with a four-hour response time)
  • Silver Support (Year-round, unlimited support, with a four-hour response time)
  • Gold Support (Senior-level support with unlimited incidents, two-hour response time, and scheduled onsite visits
  • Platinum Support (Senior-level support with up to eight authorized contacts, unlimited incidents, 2-hour response time, scheduled onsite visits, and rapid response assignments)

For information about these programs and the costs involved, see the link below.

Allaire Technical Support


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