Allaire Technical Support Revamped
Allaire has announced some new professional support programs:
- Single-Incident Support (Phone-based on a case-by-case basis)
- Bronze Support (5 pre-purchased incidents with a four-hour response time)
- Silver Support (Year-round, unlimited support, with a four-hour response time)
- Gold Support (Senior-level support with unlimited incidents, two-hour response time, and scheduled onsite visits
- Platinum Support (Senior-level support with up to eight authorized contacts, unlimited incidents, 2-hour response time, scheduled onsite visits, and rapid response assignments)
For information about these programs and the costs involved, see the link below.
Allaire Technical Support