Research Shows Buyers, Wall Street, Forcing Changes on E-Commerce Software Providers
CHICAGO, Aug 28, 2000 /PRNewswire via COMTEX/ -- Successful e-commerce software providers (among them Allaire) are focusing their efforts on providing solutions that build customer relationships rather than just emphasizing browser-initiated transactions, according to research conducted by Doculabs, Inc., an independent industry analyst firm. The research confirms that e-commerce sell-side software providers are rapidly extending their platforms beyond just transactions into such activities as personalization, customer relationship management (CRM) and content management (CM). This report is the most comprehensive independent research of its kind, covering the leading e-commerce providers such as Allaire, ATG, Blue Martini, BroadVision, IBM, Intershop, InterWorld, Microsoft, Open Market and SpaceWorks.
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