Research Shows Buyers, Wall Street, Forcing Changes on E-Commerce Software Providers
CHICAGO, Aug 28, 2000 /PRNewswire via COMTEX/ --
Successful e-commerce software providers (among them Allaire) are focusing their
efforts on providing solutions that build customer relationships
rather than just emphasizing browser-initiated transactions,
according to research conducted by Doculabs, Inc., an
independent industry analyst firm. The research confirms that
e-commerce sell-side software providers are rapidly extending
their platforms beyond just transactions into such activities as
personalization, customer relationship management (CRM)
and content management (CM). This report is the most
comprehensive independent research of its kind, covering the
leading e-commerce providers such as Allaire, ATG, Blue
Martini, BroadVision, IBM, Intershop, InterWorld, Microsoft,
Open Market and SpaceWorks.
Doculabs Research Shows That Buyers and Wall Street Forcing a Dramatic Turning Point For E-Commerce Software Providers